“Once again, I appreciate the great customer service. I have never been steered wrong by you and have always appreciated the integrity of the products you sell, your helpfulness and speedy replies to emails. I also appreciate that you were considerate in providing this air purifier so quickly since I really needed it at work.”
P. Cranna, Kingston, ON
“Thank you for your professional and kind approach regarding my specific air cleaning needs. I can openly see that you are not just there to promote the most expensive air purifier, but to work with each individual’s needs. You're professionalism, kindness and time spent is a "breath of fresh air" in a world of big-box stores. Your integrity and honesty speaks for itself, and I would highly recommend your business and products to anyone here on the West Coast.” K. Jensen, Health & NTFP Researcher, Comox, BC
“Thank you for the time that you spent talking to us on the phone about finding the right air purifier for our family’s needs. You were very patient with our many questions and a wealth of knowledge and information about the various kinds of air purifiers on the market.” R. Fong, Calgary, AB
“I was impressed by your knowledge in the whole field of air cleaning, as well as in the products you sell.” P. O’Leary, Ottawa, ON
“I highly recommend Modern Alchemy Air Purifiers, as the customer service from Robert is seldom seen in the industry. He is very friendly, patient and intelligent. An enormous thank you!!!” Chris C, Ottawa, ON
“Thanks so much for your prompt and reliable help. You just got yourself a new satisfied customer!” Sylvain G., Beloeil QC
“I would totally recommend your company and the Austin Air HealthMate Plus. I felt you were very knowledgeable, understanding and explained your products really well, and also had solid advice regarding which units you felt would be best for me.” C. Friesen, Steinbach, MB
“A big factor in our decision-making process was the quality of service from Modern Alchemy. I appreciate the thoroughness of their website, and Robert’s advice to us was super helpful. No hard sell here - just very kind, generous and knowledgeable service from someone who really knows what he’s talking about! Modern Alchemy is the only store I would recommend.” JoAnne B., Montreal, QC
“My husband and I have been very loyal customers of Modern Alchemy since 2011 when Robert helped us navigate exactly which air purifier would suit our needs. All we’ve had to do since then is order replacement filters, so easy and efficient. Robert is thoroughly knowledgeable about his business and is extremely happy to answer questions, no matter how small. I would not hesitate to say that Robert and Modern Alchemy have the best customer service of any company I’ve dealt with.” Lynda G, Innisfil, ON
More testimonials on our Why Buy From Us page