What Our Customers Have to Say About Us
“Thank you for your professional and kind approach regarding my specific air cleaning needs. I can openly see that you are not just there to promote the most expensive air purifier, but to work with each individual’s needs. You're professionalism, kindness and time spent is a "breath of fresh air" in a world of big-box stores. Your integrity and honesty speaks for itself, and I would highly recommend your business and products to anyone here on the West Coast.”
K. Jensen, Health & NTFP Researcher, Comox, BC
“You people are the most helpful people I've found in all the months I've been searching for air cleaners. You don't know how great that feels! I will highly recommend you for the machines as well as for your informative and super friendly service.”
M. Renaud, Windsor, ON
“You’re officially the "Go To Guy" for all of my IQAir filter needs. With the flood of counterfeit filters out there putting people’s health at critical risk, it’s nice to know you have my back! You’re incredibly organized & professional. I’d like to also compliment you on your follow-up and follow-through, all of which comprise your impeccable and personalized service”
M. Peak, Toronto, ON
“Once again, I appreciate the great customer service. I have never been steered wrong by you and have always appreciated the integrity of the products you sell, your helpfulness and speedy replies to emails. I also appreciate that you were considerate in providing this air purifier so quickly since I really needed it at work.”
P. Cranna, Kingston, ON
“If you are considering purchasing an air purifier, I strongly recommend that you give Robert a call. With his professionalism and knowledge, he will suggest the best unit for you.”
M. Levac, Orleans, ON
“I am deeply motivated to recommend any and all businesses that provide good products accompanied by excellent customer service. I will certainly be recommending you to friends and clients.”
S. MacKinnon, Whitehouse, YT
“I was impressed by your knowledge in the whole field of air cleaning, as well as in the products you sell.”
P. O’Leary, Ottawa, ON
“Delivered today, great service, your company is the type of business that makes shopping online pleasurable. Regards from a happy camper.”
Ron S, Cambridge, ON
“Thank you, Robert. Your help and advice on the phone was greatly appreciated - it is not every day that one gets talked down to a less expensive air purifier by a retailer. I appreciate your candour.”
B. McKenzie, Ottawa, ON
“Thank you for the time that you spent talking to us on the phone about finding the right air purifier for our family’s needs. You were very patient with our many questions and a wealth of knowledge and information about the various kinds of air purifiers on the market.”
R. Fong, Calgary, AB
“Thanks for the speedy service...you get top marks for customer service. Thanks so much for being in business in Ottawa when we needed you. ”
C. Jakes, Calabogie, ON
“I highly recommend Modern Alchemy Air Purifiers, as the customer service from Robert is seldom seen in the industry. He is very friendly, patient and intelligent. An enormous thank you!!!”
Chris C, Ottawa, ON
“I would totally recommend your company and the Austin Air HealthMate Plus. I felt you were very knowledgeable, understanding and explained your products really well, and also had solid advice regarding which units you felt would be best suited for me.”
C. Friesen, Steinbach, MB
“Thanks so much for your prompt and reliable help. You just got yourself a new satisfied customer!”
Sylvain G, Beloeil QC
More customer service testimonials on our Why Buy From Us page
